Casa Robino

End-user development (EUD) is a research topic within the field of computer science and human-computer interaction, describing activities or techniques that allow people who are not professional developers to create or modify a software artifact. A typical example of EUD is programming to extend and adapt an existing package, such as an office suite. // According to Sutcliffe[1], EUD essentially outsources development effort to the end user. Because there is always some effort to learn an EUD tool, the users' motivation depends on their confidence that it will empower their work, save time on the job and/or raise productivity. In this model, the benefits to users are initially based on marketing, demonstrations and word-of-mouth. Once the technology is put into use, experience of actual benefits becomes the key motivator.